Tech Support at Qualitrol—Expert Advice When You Need It

No one understands better than Qualitrol how important your PLC needs are. This is why we provide tech support for you regardless of your situation or what product you’re working with. At Qualitrol, we have unsurpassed experience working with PLC manufacturers such as Siemens, Allen-Bradley (Rockwell Automation), and GE to give you the knowledge and experience you need to fix your PLC and fix it fast.

We also offer the best remanufactured PLC parts—thousands of which we have in stock, ready to be shipped to you—as well as PLC part repairs by our certified trained technicians. Qualitrol is here to get you what you need when it comes to your PLC.

When you need support, here’s how you can reach out to us.

24/7 Phone Support

Qualitrol offers 24/7 technical and product phone support. This means we’re available to you no matter what time of day or night, because we know that your job often requires you to be available around the clock. We also know that you work with a variety of PLCs, and so do we. Our knowledge of these PLCs shows in our quality and expert assistance. We’ll be able to help you 24/7 with tech support via phone regardless of your needs. Qualitrol is the expert in tech support when it comes to:

  • GE Fanuc/GE IP PLC. Our knowledge of GE PLC systems gives us decades of experience to provide you with the best technical support of these systems.
  • Siemens PLC. When you’re having system configuration issues, give us a call at Qualitrol. Our Siemens PLC Specialists are available to get you and your PLC back on track!
  • Allen-Bradley PLC. Now known as Rockwell Automation, we have experience working with these systems to provide you with the best repair or troubleshooting information possible to get your PLC working again.

Regardless of when you need us, Qualitrol is here for you 24/7. Give us a call at 1-800-784-9385 to speak with one of our engineers when your PLC is down or you’re having trouble.

Email

If you have a problem or question that’s not an emergency or is slightly less pressing, you can email us at Qualitrol. Our technical support team is here to answer your questions and help you with any troubleshooting needs you may have. Email can be ideal for questions that aren’t imperative or time sensitive in nature, but we’ll get back to you as soon as possible when you email us.

If your situation with your PLC is crucial, give us a call instead to talk directly to one of our engineers. If you’d prefer to email us for any questions or problems, simply send an email to support@qualitrol.com. One of our engineers on our tech support team will get back to you with any technical assistance needs or questions you may have when it comes to your PLC.

Chat

Qualitrol makes reaching an engineer easy. Simply visit our website and click the chat option under tech support. We offer you the option to directly connect with one of our engineers online to ask a question or get technical support fast. On our tech support page, you’ll also find a wide variety of resources for your specific PLC model. These include FAQs, manuals, documentation, and videos. All of these things are here to help you easily locate your specific model and get all the resources you need to get your problem fixed.

With so many options for contacting us, we’re just a moment away in case you have any PLC technical issues. You can call us 24/7 for support, email us for a timely response, or chat live with one of our engineers. You also have the option of browsing our tech support page for resources concerning your PLC technical assistance. At Qualitrol, we’re here to help!

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